Frequently Asked Questions

No. We do everything technical. You just give us the information about your business — what you do, where you are, how to contact you — and we build the rest.

You have 1 or 2 chances to request changes (depending on your plan) before we publish it. These are consolidated lists of corrections, not unlimited changes.

Yes, without penalty. Just let us know and we stop charging the next month. No minimum contract.

You can cancel and we stop charging. Your site will go offline at the end of the billing period.

You own your content (text, photos, business information). We manage the space on the internet where it lives.

You can move to a higher plan at any time. You pay the difference in setup (according to the upgrade table) and the new monthly price.

That your site stays on the internet, updated, and working. This includes keeping it online, basic maintenance, and the small changes included in your plan (0 for Nexus Card, 1 for Starter, 3 for Professional).

The monthly plans are managed by Flores Nexus. If you want to own the site completely (to move it somewhere else), that's a separate service quoted based on complexity (starting at $3,500). Most of our clients don't need this because we take care of everything.

You can buy extra changes for $29 each or a pack of 3 changes for $49/month (Starter/Professional only). Unused changes don't carry over to the next month.

3-5 business days AFTER you give us all your complete information. If you don't send everything, the clock doesn't start.

We can speed up the process for an additional cost (starting at $99), subject to availability and prior approval.

No. We give you a professional space on the internet so people can find you and contact you. Whether you sell more depends on your product, your customer service, and your effort.

No. We don't promise Google positions or marketing results. What we do guarantee is that your site is on the internet, looks professional, and is easy to find.

Nexus Card: Your space lives at floresnexus.cards/yourbusiness (does not include your own address). Starter/Professional: Includes 1 standard web address (up to $25/year included). If you want a specific address, premium, or special extension, it may cost extra. Availability is not guaranteed.

Each plan includes 1 language. If you need both, it's a paid add-on: Nexus Card $49 + $9/month, Starter $149 + $19/month, Professional $349 + $39/month.

Before we start working: 100% refund minus Stripe processing fees. After we start working: the setup is not refundable. Annual plans: within 30 days, refund for complete unused months, minus fees. Full details at our Refund Policy page.

We correct the error without using your included monthly changes.

No. You can only use photos that you took yourself, that you purchased with a license, or that you have the rights to use. You must confirm image rights when sending your content.